Made-to-order designs & ready-to-wear

Refund & Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Policy

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the customer need to return the original box with the item unused/new, and the proof of purchase included, then mail your return to the following address:
Diana Ever
Attn: Returns
RMA #
39a Katherine Drive
Dunstable, Bedfordshire Lu5 4np
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note that the items can be returned unused, with no stains or other damage, with no smell of perfumes, creams or other substance.

Questions

If you have any questions concerning our return policy, please contact us at:
[email protected].

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